Welcome to Golden Locks, Inc. (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and locksmith services. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Golden Locks, Inc.
Golden Locks, Inc. is a locally owned and operated locksmith company based in Huntington Beach, California. We provide professional locksmith services to residential, commercial, and automotive customers throughout Orange County.
Our services include, but are not limited to:
- Lock repair and installation
- Rekeying and key duplication
- Car key replacement and programming
- Emergency lockout assistance
- Smart lock installation and access control solutions
2. Acceptance of Terms
By accessing our website, submitting a form, or scheduling a service, you confirm that you have read, understood, and agreed to these Terms.
3. Services
Golden Locks, Inc. offers a range of locksmith services, including:
- Residential and commercial lock installation
- Automotive locksmith services
- Emergency lockout services (24/7)
- Smart lock and security system setup
- Rekeying and key duplication
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
4. Appointments and Estimates
We strive to provide accurate estimates and timely service. However:
- Arrival times may vary due to traffic, location, and demand
- Final pricing may differ based on labor, materials, and service complexity
- By confirming an appointment, you agree to pay the final service amount provided at the time of completion
5. Payment Terms
- Payment is due immediately upon completion of service unless otherwise agreed in writing
- We accept cash, credit/debit cards, and approved digital payment methods
- All payments are processed securely
6. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment:
- Please notify us as soon as possible
- Cancellations made less than one (1) hour before the scheduled service time may be subject to a service call fee
7. Warranty and Liability
We stand behind the quality of our work. Certain services may include a limited warranty covering defects in parts and labor.
This warranty does not cover:
- Damage caused by misuse, tampering, or improper maintenance
- Issues resulting from third-party work or interference
- Normal wear and tear
- Mechanical failures beyond our control after service completion
Our total liability is limited to the amount paid for the specific service provided.
8. Emergency Services
Golden Locks, Inc. offers 24/7 emergency locksmith services throughout Orange County. While we aim for fast response times, delays may occur due to circumstances beyond our control.
9. Website Use and Intellectual Property
All content on this website, including text, images, logos, and service descriptions, is the property of Golden Locks, Inc. and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written consent.
10. Privacy
We respect your privacy. Any personal information collected through our website or services is handled in accordance with our Privacy Policy.
We do not sell or share your personal information without your consent, except as required by law.
11. Limitation of Liability
To the fullest extent permitted by law, Golden Locks, Inc. shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:
- Loss of data
- Property damage
- Service delays
- Loss of business or income
12. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of California. Any disputes shall be resolved in the courts located in Orange County, California.